Your account and workspace
Use accurate account information, protect your credentials and recovery methods, and grant workspace access only to people who are authorized to use your data. You are responsible for activity performed through your account and API keys.
Information you may submit
Only submit information and files you are entitled to receive and process. Provide appropriate notices to people using your forms and meet the obligations that apply to your use. Do not use the service for unlawful content, spam, phishing, malware, harassment, credential harvesting, or attempts to evade security and usage controls.
The current service is not intended for payment card data, account passwords, medical records, government identifiers, or similarly sensitive regulated information. Do not upload executable content or treat file validation as malware scanning.
Submissions and processing
A successful acceptance receipt confirms that a submission was stored under the service’s acceptance workflow. It does not confirm completion of a webhook or any downstream system’s work. External requests may fail or have uncertain outcomes. Review the activity record and the destination before replaying work that could cause a duplicate effect.
Limits and availability
Account plans set owned-workspace limits and form limits per workspace. Each workspace also has submission, retention, storage, and action limits. The service may reject requests that exceed these limits or breach protection rules. There are no automatic overage charges in the current release.
The Free plan is available without a credit card. Its current allowances are listed on the pricing page and in your workspace.
The service does not offer an uptime service-level agreement. Deleted or expired submissions cannot be recovered. Export information you need to keep before its retention expiry. We may change or suspend access to address misuse, security concerns, legal requirements, or operational issues.
Paid subscriptions
Developer and Pro are monthly subscriptions billed in USD at the price shown before checkout. Any applicable tax and the final total are displayed before you pay. Subscriptions renew automatically until canceled. Your account plan applies to every workspace you own; invited workspaces keep their owner’s plan. Changing plans does not reset monthly usage.
Upgrades apply after confirmed payment, with any prorated amount shown before confirmation. Downgrades and cancellation take effect at the end of the current paid period. Cancel through Account billing → Manage billing. Free allowances apply after paid access ends, and existing data is preserved subject to its retention dates. Contact support about billing errors or refund requests.
A failed renewal receives seven days of grace from the paid-period end. If payment remains unresolved, Free allowances apply. Availability of paid checkout is shown on the pricing page.
Complimentary plans expire on the date shown in Account billing and do not change existing subscription charges or renewal dates. If you subscribe during a complimentary plan, billing starts immediately. The higher plan applies until the gift ends. When a lower plan leaves excess workspaces or forms, you have seven days to choose active slots. Afterwards, excess items stop receiving new submissions; stored data remains subject to its existing retention dates.
Your content and destinations
You retain your rights to the content you submit. You authorize the service to store and process that content as needed to provide the features you use. You are responsible for your configured destinations, destination credentials, and any separate services that receive your data.
Data controls and closing an account
Authorized workspace users can export and delete submissions. Scheduled maintenance removes expired information according to the applicable retention rules. Contact support for assistance with account closure or other data requests. Review the privacy notice for information handling details.
Service changes
We maintain product documentation and record meaningful shipped changes in the public changelog. If a provider, pricing model, or information-handling practice changes, the corresponding product pages will be updated.
Contact
For questions about these terms or your use of the service, email [email protected].